TalentWorld is recruiting an Operations Officer II for one of its valued financial clients. This role plays a vital part in ensuring seamless operations within a high-performing team, contributing to both day-to-day transaction processing and broader operational initiatives. The ideal candidate will bring experience in operations, documentation review, and real estate, and will thrive in a fast-paced, service-oriented environment.

TalentWorld is recruiting Operations Officer II in Edmonton, AB for one of our clients.

Operations Officer II Job Responsibilities: Accurately execute financial and operational transactions within established timelines and procedural guidelines Process adjustments and validate partner-submitted documentation within authorized thresholds Manage and prioritize individual workload to meet productivity goals and Service Level Agreements (SLAs) Respond to internal partner inquiries in a professional, timely manner, ensuring a high level of service Escalate operational issues appropriately while maintaining service quality and compliance standards Identify opportunities to improve operational workflows and contribute to process optimization Investigate irregular, high-risk, or non-standard activities and escalate when necessary Adhere to internal controls, regulatory frameworks, and enterprise policies (e.g., AML, Business Continuity Management) Operations Officer II Job Qualifications: Minimum 1–2 years of operations experience in financial services or a related field Experience reviewing and processing documentation accurately Knowledge of the real estate sector, including mortgages or property transactions Proficient data entry skills with a strong attention to detail Proven ability to work with cross-functional internal teams or partners Bilingual in French and English is an asset. Familiarity with CRM tools or document processing platforms is an asset. Employment Details: Salary: $24.00 an hour Benefits: 40 Hours Weekly, (2 days on-site, 3 days remote)  Duration: 12 months of contract with possibility of extension Schedule: Monday to Friday Hours: 7am to 8pm variable shifts in between those hours  Schedule will be given about 4 weeks in advance Location: Edmonton, AB
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