Operations Mgmt Manager (Charlotte, NC) Job ID 237090 Posted 06-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Facilities Management Location(s) Charlotte - North Carolina - United States of America **About the Role** **:** As a CBRE Operations Management Manager, you will lead a team responsible for coordinating and enhancing business operations for a prestigious financial organization. Our role is vital for crafting and upholding world-class operational efficiency and productivity. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. This position is based in Charlotte, NC, offering an outstanding opportunity to influence large-scale operations and work alongside a motivated team driven by excellence. **What You'll Do:** + Provide formal supervision to employees, including training and development, performance evaluations, and mentoring. Coordinate the recruiting and hiring of new team members. + Lead daily team activities, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines while mentoring and coaching as needed. + Understand Federal regulations and build flawless processes to define the scope of work. + Prepare ad hoc data reports on revenue, expenses, and other business metrics. Evaluate trends to find opportunities for financial improvement. Coordinate the monthly forecasting process for assigned clients or regions. + Ensure strict compliance with company policy, business and professional licensing, real estate law, and state and federal guidelines. + Maintain data integrity across systems used by the team. + Partner with regional teams and departments to successfully implement organizational programs. + Assist in the development of training programs, business processes, and system training programs. + Facilitate the communication of policies, procedures, and initiatives to build consistency across the region. + Lead by example and model behaviors consistent with CBRE RISE values. Influence parties of shared interests to reach agreements. + Apply knowledge of your field and integrate it with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may arise in existing systems and processes. **What You'll Need** **:** + Bachelor's Degree preferred with 3-5 years of relevant experience. A combination of experience and education will be considered in lieu of a degree. + Proven experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and balance problems. + Leadership skills to motivate the team and impact quality, efficiency, and effectiveness. + In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook. + Outstanding organizational skills with a strong inquisitive approach. + Candidates must presently have the authorization to work in the United States without requiring visa sponsorship at present or later. At CBRE, we foster creativity, innovation, and partnership, offering endless opportunities for growth. We are a direct hire company that provides competitive pay, Health, Dental, Vision, & Pet Insurance, paid time off, and a 401k Plan. Join us and be part of a team that values excellence and collaboration! **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)