**Description:** The Operations Manager for the Grand Showroom is responsible for overseeing all event and operational functions, ensuring seamless execution of BEOs, guest detailing, and event‑day coordination. The role involves meticulous planning and end‑to‑end management of luxury events, including high‑profile sit‑down dinners and VVIP engagements. This position demands strong financial acumen related to operational expenses, resource allocation, and vendor coordination. The manager ensures all processes flow smoothly while maintaining the highest standards of service excellence. They act as a key liaison between clients, internal teams, and external partners to deliver exceptional and memorable showroom experiences. **Qualifications:** + Bachelor’s degree in **Hotel Management** or **Hospitality Administration** from a recognized institution. + Minimum **4–6 years of experience** in a luxury hotel environment, with at least **2–3 years in a similar designation** such as Senior Events Manager, Banquet Manager, or Operations Lead within premium hospitality or exclusive event venues. + Strong **operational planning and execution** capabilities, with a proven track record of managing high‑end events and upscale guest experiences. + Exceptional **problem‑solving and decision‑making skills** , with the ability to anticipate challenges and implement efficient solutions in real time. + Demonstrated expertise in **event forecasting, capacity planning, and resource allocation** to ensure seamless operations. + Ability to **coordinate cross‑functional teams** , vendors, and service partners while maintaining the brand’s luxury service standards. + Excellent **client‑handling skills** , with the ability to engage with high‑profile guests, corporate clients, and luxury clientele. + Competent in **budgeting, cost control, and revenue optimization** for event operations. **Primary Location:** IN-MH-Mumbai **Organization:** Grand Hyatt Mumbai **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** MUM001909 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.