Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

 

Job Description

Managers in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsImpact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observationsImprove the company: Make recommendations to enhance processes and boost ease and efficiency.Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfactionEmpower the workforce: Determine training needs to equip staff with fundamental skills and knowledge

Qualifications

Our most successful candidates will have:

A Bachelor’s DegreeMin Three years operations and management experience; Process transformation experience requiredStrong analytical skills: be able to interpret data, identify trends, and make suggestions for improvementsDemonstrated leadership skills; be able to take the lead in making improvements and resolving issuesAbility to efficiently manage time and keep track of multiple schedules, meetings, and initiativesStrong verbal and written communication skills: be able to communicate in a clear, constructive, and professional mannerExcellent working knowledge of MS Office applications

Additional Information

What we offer:

Long-term job security with permanent contractAdditional health insurance and life insuranceFood vouchersShifts Mon-Fri 10 AM - 7 PMCompetitive salary + extra bonus (PBI)World-class on-the-job trainingMultisport card partially covered by the companyDiscount cards for various shopsFriendly and interactive office atmosphere You will become part of a recognized international market leader and can enrich your CVAn ambitious corporate culture that encourages internal promotions and professional developmentTeam building and social activities, volunteer participation, charity events and much moreApply and you will get the full broad information about your possibilities with us

All your information will be kept confidential according to EEO guidelines.