Operations Manager - Inventory Control & Quality Assurance - Cedar Rapids Fulfillment Center
Nordstrom
Job Description
Schedule: B Shift, Tue-Fri, 4:00PM-2:00AM
The ideal Inventory Integrity & Quality Manager is a versatile, results oriented leader with strong communication and partnering skills. This position will lead the inventory integrity and quality team to ensure high levels of inventory accuracy, customer service and operational standards. This individual is responsible for ensuring inventory controls are met in an efficient and innovative manner, collaborating with internal business partners to help develop and implement best practices in support of Supply Chain strategy and priorities.
A day in the life…
· Manage the inventory verification program in compliance with company policy and internal control / audit requirements to ensure the accuracy of inventory transactions and balances through effective planning and execution of cycle counts
· Prepare and review documentation of inventory processes, cycle count and inventory adjustment results with site Operations Leadership, headquarters business partners, internal and external auditors
· Manage the quality process audit program to ensure customer service and process quality standards are met throughout the operation (Inbound, Order Processing, Outbound)
· Partner with site Operations peers and leaders as well as headquarters teams to address root cause regarding people, processes and systems with the focus on improvement that effectively reduces future occurrences
· Set team direction and priorities, anticipating change and adapting as necessary
· Manage and coach team members for growth and development
You own this if you have…
· A Bachelors degree or equivalent work-related experience in inventory control, quality process auditing, supply chain operations, or related discipline
· 5+ years distribution and/or fulfillment center work experience with 3+ years supervisory / management experience
· Demonstrated in-depth understanding of the operational and financial impacts of inventory control and associated inventory control and quality metrics
· Demonstrated cross-functional partnerships identifying root cause of errors and associated process improvements
· Working knowledge of WMS/WES systems; such as Manhattan, DAI, High Jump with intermediate to advanced experience with Microsoft Office applications; such as Excel, Access, PowerPoint
· Flexibility to occasionally work off shift for connecting with all team members
· Demonstrated basic understanding of inventory control and quality audit processes and metrics
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
+ Medical/Vision, Dental, Retirement and Paid Time Away
+ Life Insurance and Disability
+ Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$59,000.00 - $98,000.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_15\_Full\_Time\_ES-US.pdf
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
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