Join JPMorgan Chase as a Vice President in Global Card Operations and make a real impact on our customers. Use your leadership skills to drive performance and innovation in a dynamic environment. At Chase, you'll thrive in a creative setting where each day brings new challenges and opportunities.

As a Vice President/Operations Manager for Global Card Operations in Manila, you will lead our Operations team, manage day-to-day operations, and ensure business objectives are consistently achieved. You will partner closely with various stakeholders to lead local strategies for sustainable performance, improve enterprise-wide processes, and meet business objectives.

Job Responsibilities:

Manage and oversee operations that span businesses and products, including business planning, strategy, structure, budget, and resource allocation.Create a positive work environment that supports excellent customer service and achieves shared business goals.Direct overall team activities and monitor progress.Develop and implement operational plans, actions, and programs in support of long-term business objectives within budget.Operate in a highly regulated environment, ensuring appropriate policies, procedures, and controls are in place to control risk and exceed customer expectations.

Required Qualifications, Capabilities, and Skills:

Strong leadership skills with the ability to manage complex operational functions for world-class performance.Proficiency in setting strategic direction and executing plans effectively.Ability to deliver business results and drive continuous improvement.Skills in implementing positive change across multiple functional groups and developing innovative solutions.

Preferred Qualifications, Capabilities, and Skills:

Skills in global operations management.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.Adaptability to a fast-paced and changing environment.

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

 

You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the Employment of Relatives and Employees in Personal Relationships Policy.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines.

Consult your Manager for any specific guidelines for your line of business or if you’re unsure about your eligibility for an internal application.

Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.