Operations Manager
HSBC
w Manage the Network Market Operations Digital Strategy and Change team.
w Manage and prioritize the back log for Operations automation;
w Manage projects from Operations stand point to implement new systems and perform UAT tests for new versions;
w Automate manual process and procedures by using low code tools;
w Provide support and maintenance of the automations developed;
w Development of new reconciliations for Operations areas;
w Creation of Management Reports and KPI Controls;
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