Newton, Massachusetts
3 days ago
Operations Manager

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Job Title: Operations Manager
Location: Newton, MA
Schedule: Monday-Thursday, 9:00 AM-5:00 PM; Friday, 9:00 AM-2:00 PM
Type: Temp-to-Hire | 100% Onsite (with occasional flexibility)
Parking: Free onsite parking available

Pay: $30-$33/hour

About the Role:

Are you an organized, service-driven professional who thrives in a fast-paced, community-oriented environment? We're seeking a full-time Operations Manager to oversee the day-to-day logistics of a vibrant religious and cultural institution. This is a highly visible, hands-on position that supports internal operations, event execution, and facility management-ensuring a seamless, welcoming experience for staff, congregants, and guests alike.

The ideal candidate is a proactive multitasker with strong interpersonal skills and a knack for balancing structure with flexibility. This role is particularly well-suited for someone who enjoys working with diverse stakeholders and takes pride in creating smooth operational processes behind the scenes.

Key Responsibilities:

Serve as the lead coordinator for all internal and external events-responsible for scheduling, logistics, and on-the-ground support.Manage scheduling and space allocation using the Event Management System (EMS); resolve conflicts and maintain up-to-date calendars.Collaborate with clergy, staff, lay leadership, and outside vendors to ensure successful programs and rentals.Provide frontline customer service to community members and rental clients; address inquiries and direct communications as needed.Support facilities management, including vendor coordination, security protocols, and building systems oversight.Assist with High Holiday operations including ticketing, seating, volunteer coordination, and internal communication.Offer light IT support (Microsoft 365 administration, inbox setup, permission controls) and coordinate with the external IT vendor.Maintain compliance records, vendor documentation, and support grant-related paperwork for facilities and security.Coordinate staff training on safety, emergency protocols, and operational systems.Manage inventory and supply orders for events and facilities.

Qualifications:

Bachelor's degree in Operations Management, Facilities, Business, Hospitality, or related field-or equivalent experience.2-4 years of professional experience in operations, administration, event coordination, or customer service.Tech-savvy with working knowledge of Microsoft 365 and scheduling/event software (EMS or similar).Exceptional organizational skills and attention to detail.Strong interpersonal communication and collaboration abilities.Experience in hospitality, customer service, or elderly care environments is a plus.Comfortable working onsite daily with occasional flexibility.

Note: This is a temp-to-hire opportunity, and the organization is looking to move quickly in filling the role.

H1426612N_1754589314 To Apply for this Job Click Here

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