Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Office, Warehouse

Job Description

Position Summary

We are seeking a driven and experienced Operations Manager to lead and optimize day-to-day logistics and warehousing operations in a regulated environment. This role is ideal for a strategic problem solver with strong leadership skills, technical expertise, and a passion for continuous improvement.

Key Responsibilities

Operational Management & Efficiency

Lead daily operations to ensure efficiency, cost control, and resource optimization across warehousing and supply chain functions. Drive process improvements using PPI, Six Sigma, or similar methodologies to achieve world-class operational standards.

Quality & Compliance

Ensure adherence to cGMP, SOPs, and regulatory standards. Guarantee product quality, facility hygiene, and storage conditions are strictly maintained. Handle documentation, audits, and quality assurance processes with precision.

Facility, Equipment & Safety Oversight

Lead maintenance, validation, and monitoring of premises and equipment. Champion EHS initiatives, chair the EHS committee, and promote a strong safety culture to ensure flawless operations.

People Leadership & Development

Lead, train, and develop operational staff. Ensure robust training programs are in place and cultivate a culture of engagement, retention, and performance accountability. Develop an environment where partnership and collaboration thrive.

Vendor & Collaborator Management

Lead vendor sourcing and management to ensure service quality and cost efficiency. Maintain effective communication with internal and external partners, including customer service teams, to forge strong, collaborative relationships.

Risk, Change & Budget Management

Implement risk and organizational change processes. Support AOP budgeting and lead cost-saving initiatives across operations to ensure fiscal responsibility and efficiency.

Technology, Innovation & Sustainability

Drive the adoption of new technologies and innovations to boost operational efficiency. Support and lead sustainability efforts to minimize environmental impact and promote eco-friendly practices.

Performance Reporting & Reviews

Deliver accurate performance metrics and reporting. Participate in reviews of process performance, quality outcomes, and continuous improvement of the Quality System to achieve bus

Qualifications & RequirementsBachelor's degree in Business, Operations Management, Industrial Engineering, or a related field.Validated operations leadership experience in GxP warehousing, logistics, preferably in a similar industry.Experience with GxP, BCP, validation, and regulatory compliance.Strong leadership, communication and analytical skills.Proficient in ERP systems and process improvement tools (Lean, Six Sigma or equivalent tools).Skilled in project management, budgeting, and financial oversight.Adaptable, meticulous, and committed to continuous improvement.

Preferred (nice to have)Experience in pharmaceutical/biomedical warehousing and cold chain packaging.Familiarity with equipment validation and calibrating processes.Certifications such as PMP, Lean Six Sigma black belt or APICS CPIM