JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Title of Position:

Operations Manager, Data Centre

Reporting to:

Service Delivery Manager, Data Centre

Job Purpose

Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery.

To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements

To manage and monitor the buildings operational functions

To be responsible for the buildings operational assets and systems whilst on shift

To issue permit to work for all specilaist vendors and carryout appropriate isolations via LOTO

To ensure EHS, statutory and contractual compliance is delivered and maintained

To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements

To ensure all site documentation is collected, analysed and recorded

To produce monthly operational reports, and additional reporting when required

To complete HV training ( tbc ) and switch HV and LV supplies as required

Aims and Objectives

To act as a single point of contact for All Engineering matters across the location

Assist ESM in the safe and delivery ofall JLL services and projects 

Key Responsibilities and Accountabilities

EHS Compliance

Quality Compliance

Contractual Compliance

Statutory Compliance

Monthly Reporting

Project works BAU interface

Permit to work / RAMS approval

Accident investigation and reporting

Escalation of incidents

All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift

Staff supervision including sub-contractors and specialist providers

Be proactive with regard to preventative maintenance and extra works

Maintain clear and legible records as required

Provide written incident reports as required

Interaction with JLL support staff, providing information as required

Switching of HV and LV supplies as required

Health & Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect.  Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy

Person Specification

Qualifications, Experience, Knowledge, Skills and Competencies

The knowledge, skills, qualifications, competencies and experience relevant to the position are:

Essential

Indentured Apprenticeship

City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or

17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent

Experience gained within a critical maintenance environment

A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning

Ability to interpret technical information and work with the team to provide solutions to technical / complex issues

Good leadership qualities, with a desire to progress within the business

Ability to adapt to differing in country regulation and compliance

PC literate

Exceptional communication skills

Sound leadership qualities

Self supervision

Proactive, positive approach and attitude

Proven problem-solving abilities

Attention to detail

Flexible/Adaptable

Proven track record of delivering operational Engineering excellence

IOSH

Ambitious, driven and focused

Desirable

HV switching

Knowledge

10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems. This will include, but not limited to; - Static UPS, Emergency Generation, Packaged Chillers, A/C, BMS, Distribution systems and associated auxiliaries. A sound working knowledge of emergency and standard operating procedures is also required

Personal Attributes

Strong and quietly confident character

Personable

Excellent organiser

Excellent communication skills

Ambitious

Excellent leadership qualities

Ability to build positive working relationships, both internal and external

Ability to produce consistent results of the highest standards under pressure

Attention to detail

Competencies

Providing Direction – creates a clear understanding of what needs to be achieved and provides the necessary guidance

Obtaining Results Through People – supports, challenges and develops others so that they can give their best and deliver against expectations

Drive For Excellence – manages activities to ensure high standards are achieved in all areas

Teamwork – manages the team to maximise their contributions and effectiveness, influencing personal commitments

Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances

Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans

Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected

Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction

Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.