Milano, Italy
1 day ago
Operations & Logistics Support (Internship)

Position Summary

Why join us:

Our mission is to make a difference in people's lives.
We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities. This is what drives our innovations.
That's why we strive for excellence, and we understand that it's our people who make it possible.
Would you like to be part of innovation? Join us and discover your potential.
The Operations & Logistics Analyst (Internship) will report to Operations & Logistic Manager and will be responsible for supervising logistic processes (B2B, B2C/DTC), performing data analysis, interpretation & executions. This position will advise & act as a control tower to implement the best decision/solution related to Operations and Logistics area, with scope on maximizing the sales, quality of deliverables & cost-savings activities. This role is an important part of Samsung S&OP/SCM process, to allow the stakeholders to make an efficient/timely decision making, by providing business visibility to each different management level. 

Role and Responsibilities

Your Key Responsibilities: 
[Logistics & Operations]
•    Be part of the important omnichannel S&OP and process, providing insightful analysis on the forecast, sell-in/sell-out, own inventory / channel inventory for Samsung products.  
•    Develop dashboards and conduct analysis highlighting Performances and KPIs for Inventory, Sales, Channel stocks, Sell-out, Service Quality & Reverse Logistics. 
•    Anticipate the potential risk, and escalate to the relevant stakeholders to manage in timely manner.
•    Coordinate & Support collaboration between 3PL/4PL and Commercial, SCM, Customer Service, to manage the logistics issues.  
•    Participate to new SCM projects (B2B, Retail, Online E-commerce) in collaboration with customers at local and pan-EU level. 
•    Monitor & Collect KPIs for Transport & Warehouse activities and lead continuous improvement plans on below area;
-    Warehouse / Inventory related: Capacity monitoring / simulation, Obsolete inventory & aging, etc. 
-    Transportation related: Transportation lead-time, Outstanding delivery, D2C delivery, IOD/POD control, Inbound tracking, L/T, etc.
-    Reverse logistics related: Return (DtC and B2B), lead-time, etc.
-    Cost related: Logistics cost monitoring, abnormal cost mapping, etc.
[Sample report and monitoring]
 - Make a regular (Monthly/Weekly sample report to provide to the internal stakeholder about the Sample usage progress 
 - Support to timely provide the visibility of Sample in and out from the warehouse to customers 
 - Auditor request support with Managers, off-grade selling process and controlling to be aligned with internal rule and policy. 

[Others]
•    Travel required: less than 5%
•    Experience with Dashboard Development is a strong plus (QlikSense)

What we need for this role
To be successful, you will possess the following skills and attributes:
[Education]
•    Master / Bachelor in SCM, Industrial Engineering, Statistics, or in Data Science.

[Qualification/Skills]
•    Profound analytical skills and attention/ability to work with details; Microsoft Excel is essential (Macro knowledge is plus)
•    Strong communication & Stakeholder management skills
•    Problem Solving Skills
•    Good Business acumen
•    Language: Fluent English & Italian
•    Proactiveness and Willingness to learn and grow in a multi dynamic and cultural environment.

Skills and Qualifications

Starting Date:  (September)

Benefits of working here at Samsung include:

- Hybrid working

- Access to discounts on a wide range of Samsung products

- Wellness and well-being benefits

- Training portals

- Tickets Restaurant

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

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