Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

Job Title: Operations Liaison 

Principal Duties and Responsibilities

Serve as the bridge in communication between our customers, coordinators and their system portals Point of contact with clients regarding invoices and services. Provide timely updates to customers regarding service schedules, changes, and follow-ups. Manage and update customer billing portals with timely information Monitor payment statuses and kickbacks on outstanding invoices. Upload necessary documentation, reports and service-related records to customer portals Track and process NTE (Not to Exceed) increases Communicate with customers regarding approvals, ETA’s and communication in general on the status of work. Support resolving billing related service issues. Work with Billing, Coordinators and customers to bridge the gap in communication. Additional Admin related tasks that help streamline this communication and provide the customer with the most up to date information. Other duties as assigned

Job Specifications (incl. Education requirements, minimal experience, computer skills required, etc.)

High School Diploma preferred or equivalent experience 2 years' experience in an office environment. Microsoft Excel and Word experience required Strong oral and written communication skills Excellent organization and interpersonal skills Excellent customer service communications

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled. 

Compensation Range: $22 - $28 per hour 

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program. 

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. 

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