CACI is seeking a Operations Integration Support Specialist for a large multi-agency contract.
This position primarily supports remote stations. Core hours will align with the operational requirements of the station being supported.
Job Duties:
• Provide centralized operational support to mission IT partners and external agencies, including confirming customer notifications, verifying maintenance impacts, and identifying acceptable outage windows
• Review and coordinate multi-directorate multi-site requests to execute, repair, restore, or integrate changes to mission operational systems while collaborating with mission partners on risk mitigation and communication strategies
• Support enterprise maintenance timelines by organizing and facilitating meetings, documenting discussions, and distributing action items
• Assist in obtaining approvals for local-impacting actions from the designated Senior Communications Representative
• Ensure enterprise-level maintenance requests are aligned and synchronized with local scheduling processes to keep stakeholders informed
• Contribute to daily web based briefings with leadership on system outages and upcoming maintenance activities impacting mission or personnel
• Understand and help evaluate planned outage processes to identify mission system impacts
• Assist in maintaining a centralized repository of operations support lessons learned
• Support the communication of maintenance activities for freeze boards across multiple supported stations
• Research and report on IT outages resulting from approved maintenance to identify and communicate impacts to supported stations’ leadership
Required Qualifications:
• Minimum of 3 years of experience working with IT networks or fundamental knowledge of network design, operations, and maintenance
• Strong communication and presentation skills
• Comfortable presenting findings to senior managers and leadership in a remote support environment
• Ability to work collaboratively across geographically dispersed, complex organizations
• Must be very comfortable operating independently with minimal oversight in a dynamic, remote support role
• Flexibility to work core hours that match the time zone of the station(s) being supported
Desired Qualifications:
• Current Security+ or Network+ certification
• Experience supporting US government customers and mission partners at remote or offsite stations is highly desired
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$72,700 - $149,200CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.