C.H. Robinson is looking to add an Operations Coordinator to our team. In this role, you will play a critical role in executing business for our customers, building relationships with them, and partnering with internal teams to ensure their day-to-day needs are met. With a sharp focus on data integrity, quality, and efficiency, you’ll leverage our proven processes and innovative technology platform to perform operations activities and meet the transportation needs of our customers, contributing to our mission of delivering excellence in logistics and supply chain management. Join us and be a part of our journey toward shaping the future of transportation.

The schedule is Tuesday - Saturday, 7am - 4pm. In-office days are Tuesday/Wednesday.

***Please apply by Sunday, August 17

Responsibilities:

Create orders and activate shipments

Build and assign loads, schedule appointments, track and trace shipments

Generate invoices and payments, reject and cancel orders, and update and resolve events

Monitor task boards and assigned email accounts to respond to customer and carrier requests

Utilize standard operating procedures (SOPs) and your experience to meticulously document events

Follow through on customer or carrier requests to ensure satisfaction

Validate and ensure the accuracy of load data in systems according to CHR and customer standards

Required Qualifications:

High School diploma or GED

Minimum 1 year of experience as an Associate Operations Coordinator

Preferred Qualifications:

Bachelor’s degree from an accredited college or university

Proficient in Microsoft Office Suite of programs

Previous customer service experience in a call center or similar environment

Demonstrated communication, prioritization, and time management skills

Prior work experience that required attention to detail and accuracy

Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran  

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.