Operations Coordinator (Tuesday - Saturday schedule)
C.H. Robinson
C.H. Robinson is looking to add an **Operations Coordinator** to our team. In this role, you will play a critical role in executing business for our customers, building relationships with them, and partnering with internal teams to ensure their day-to-day needs are met. With a sharp focus on data integrity, quality, and efficiency, you’ll leverage our proven processes and innovative technology platform to perform operations activities and meet the transportation needs of our customers, contributing to our mission of delivering excellence in logistics and supply chain management. Join us and be a part of our journey toward shaping the future of transportation.
The schedule is Tuesday - Saturday, 7am - 4pm. In-office days are Tuesday/Wednesday.
*****Please apply by Sunday, August 17**
**Responsibilities** :
+ Create orders and activate shipments
+ Build and assign loads, schedule appointments, track and trace shipments
+ Generate invoices and payments, reject and cancel orders, and update and resolve events
+ Monitor task boards and assigned email accounts to respond to customer and carrier requests
+ Utilize standard operating procedures (SOPs) and your experience to meticulously document events
+ Follow through on customer or carrier requests to ensure satisfaction
+ Validate and ensure the accuracy of load data in systems according to CHR and customer standards
**Required Qualifications:**
+ High School diploma or GED
+ Minimum 1 year of experience as an Associate Operations Coordinator
**Preferred Qualifications:**
+ Bachelor’s degree from an accredited college or university
+ Proficient in Microsoft Office Suite of programs
+ Previous customer service experience in a call center or similar environment
+ Demonstrated communication, prioritization, and time management skills
+ Prior work experience that required attention to detail and accuracy
+ Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
**Compensation Range**
$16.11 - $33.46
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
**Equal Opportunity**
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE//Disabled/Veteran
**Benefits**
**Your Health, Wealth and Self**
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
+ Two medical plans (including a High Deductible Health Plan)
+ Prescription drug coverage
+ Enhanced Fertility benefits
+ Flexible Spending Accounts
+ Health Savings Account (including employer contribution)
+ Dental and Vision
+ Basic and Supplemental Life Insurance
+ Short-Term and Long-Term Disability
+ Paid and floating holidays
+ Paid time off (PTO)
+ Paid parental leave
+ Paid time off to volunteer in your community
+ Charitable Giving Match Program
+ 401(k) with 6% company matching
+ Employee Stock Purchase Plan
+ Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.
**Why Do You Belong at C.H. Robinson?**
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
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