Annapolis, MD, 21401, USA
15 days ago
Operations Coordinator
Description Robert Half has a new direct-hire position for an Operations Coordinator for a growing company based in Annapolis, MD. This role will support international freight and logistics operations. Candidates and recent graduates interested in working in international freight and logistics are encouraged to apply. Key Responsibilities: + Coordinate and monitor day-to-day freight operations from coordination and pickup to final delivery. + Liaise with airlines, ground handling agents, customs brokers, and transportation providers to ensure timely and accurate freight movement. + Prepare and verify shipping documentation including air waybills (AWB), customs declarations, and compliance paperwork. + Track and trace shipments, proactively communicating delays or issues to internal stakeholders and clients. + Ensure all shipments comply with international freight regulations, including IATA and TSA guidelines. + Manage data entry and system updates to maintain accurate shipment records in the logistics management system (LMS). + Support scheduling, routing, and dispatching freight in coordination with warehouse and transport teams. + Monitor and report on key performance metrics (KPIs) such as on-time delivery, transit times, and shipment accuracy. + Provide customer service and support to clients regarding shipment status, documentation, and issue resolution. + Assist with continuous improvement initiatives to optimize operational efficiency and reduce costs. Requirements Qualifications: + Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred. + 2+ years of experience in freight or logistics operations a plus (freight forwarding experience is a plus). + Excellent communication, organizational, and multitasking skills. + Proficient in logistics software and Microsoft Office Suite. + Ability to work in a fast-paced, deadline-driven environment. + Detail-oriented with strong problem-solving abilities. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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