Description

Operations Clerk

Transdev in Lawrence, Kansas is hiring an Operations Clerk. The Operations Clerk supports the daily functions of the Operations Department by providing administrative, organizational, and coordination assistance to ensure efficient and effective service delivery. This role assists with charter planning, organization, and implementation; supports weekly scheduling processes; and helps manage daily operational concerns. The Operations Clerk is responsible for tracking, researching, and documenting complaints, preparing coaching sheets, and assisting with communication and response to the public when needed. This position works closely with the operations leadership team and performs additional duties as assigned to support overall operational success and continuity of service. 

Transdev is proud to offer: 

Competitive compensation package of minimum $18.75 – Maximum $23.25 hr.

 

Benefits include:

Vacation: minimum of two (2) weeksSick days: 5 daysHolidays: 12 days; 8 standard and 4 floatingOther standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

 

Key Responsibilities: 

Assist the Operations team with day-to-day administrative and operational supportSupport charter planning, scheduling, coordination, and executionAssist with preparation and maintenance of weekly employee schedulesManage and track daily complaints, conduct research, and maintain documentationPrepare, organize, and distribute coaching sheets and follow-up materialsAssist with public inquiries and communication when neededPerform additional duties as assigned to support operational efficiency and success

 

Qualifications: 

High school diploma or equivalent required, additional education or training in business, administration, logistics, or a related field preferredPrior experience in operations, administrative support, dispatch, or transportation environment preferredStrong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced settingExcellent written and verbal communication skills, including professional interaction with employees, leadership, and the publicProficiency with Microsoft Office Suite (Excel, Word, Outlook) and ability to quickly learn scheduling or operations softwareStrong attention to detail, documentation accuracy, and record-keeping abilitiesAbility to maintain confidentiality and handle sensitive information appropriatelyProblem-solving mindset with the ability to research issues, track outcomes, and support resolutionAbility to work independently and as part of a teamFlexibility to support varying operational needs, including occasional schedule adjustments if requiredSubject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

 

Physical Requirements:
The essential functions of this position require the ability to:

Work outside in varying temperature, weather, and humidity conditions-10% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfacesPush and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground levelWithstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).Successfully pass a pre-employment drug screen.

 

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 

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