Southfield, MI, 48086, USA
9 days ago
Operations Associate - Custody Dept | Onsite Position | Southfield, MI
Launch your career in financial services! **Onsite Work Environment:** This position requires full-time onsite work (Mon-Fri, 8am-5pm ET). Must live within commutable distance from our Southfield, MI Corporate Office. The Custody Associate plays a key role in supporting the accurate processing and safeguarding of client assets within a fast‑paced Custody Operations environment. This position is primarily processing‑focused, with responsibilities that include handling a wide range of physical and electronic documents such as stock certificates, deposit certificates, and legal materials. Associates rotate through various task types, which can vary daily based on volume and business need. This role requires strong attention to detail, the ability to manage fluctuating workloads, and comfort working in a high‑risk, highly regulated environment. The Custody Associate will partner closely with internal departments and branch teams to obtain required documentation and ensure timely, accurate processing that supports client asset protection. **Responsibilities:** + Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility. + Carry out operational tasks by following established processes. May involve adjusting basic settings or parameters in order to meet performance standards. + Use standard office software to carry out basic formatting of letters, memoranda, and routine reports. + Maintain files and records. + Ensure a positive experience for internal clients by having courteous interactions with them. + Assess compliance with established standards and protocols for routine inquiries. + Support others by carrying out basic data management tasks. + Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. + Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. **Knowledge of:** + Microsoft Word, Access, Excel and Outlook to create/update documents, reports, spreadsheets and emails. + Principles, practices, and procedures of general office concepts and those that govern finance and/or securities industry operations. + Regulations for specific assigned functional area. **Skills:** + Supports business processes with guidance but not constant supervision by understanding and effectively using standard office equipment and standard software packages. + Uses clear and effective elementary verbal communications skills under supervision to express ideas, request actions and formulate plans or policies. + Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives. + Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements. + Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making. + Uses an understanding of numerical concepts to perform mathematical operations such as report analysis under supervision. + Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives. + Works under supervision to select, deploy and get the best results from the most appropriate office system.
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