About the job

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Join our Legal, Ethics & Business Integrity Team as Operations and Technology support specialist and you can help make it happen. Your job? You will focus on e-billing operations (up to 40-60% of your time) while also providing support for outside counsel management and legal hold workflows. This is an excellent opportunity for someone early in their career to gain hands-on experience in legal operations while making a meaningful contribution to our team's success.

Main responsibilities:

• Billing Support: respond to routine billing inquiries from internal users and provide guidance on billing guidelines and compliance requirements

• Billing Compliance Monitoring:

Monitor adherence to established billing guidelines and policiesTrack compliance metrics and identify patterns of non-complianceGenerate alerts for billing anomalies or policy violationsAssist in maintaining billing compliance documentation

• Standard Billing Reports:

Compile monthly and quarterly billing summariesCreate basic analytics on spending patterns and trendsPrepare billing data for management review

• E-Billing Best Practices Development:

Learn and apply e-billing industry best practicesParticipate in training sessions and professional development opportunitiesStay current with Brightflag platform updates and new featuresContribute to process improvement initiatives as you gain experience

• Administrative Support for Panel Management:

Assist with routine communications to Panel firmsHelp coordinate agreement renewal processesMaintain records of outside counsel contact information and agreementsSupport preparation of materials for Panel firm meetings

• PERSUIT Platform User Support:

Provide basic training to new attorney users on PERSUIT functionalityAnswer routine questions about platform usageCreate and update user guides and quick reference materialsTrack common user issues and escalate complex problems

• Performance Data Collection:

Compile basic performance metrics for outside counselGenerate usage reports from PERSUIT systemOrganize data for management review and analysisAssist with preparation of vendor performance summaries

• Exterro Legal Hold Workflow Assistance:

Support day-to-day legal hold administration tasksAssist with legal hold notice distribution and trackingHelp maintain legal hold records and documentationProvide basic user support for Exterro platform

• Administrative Tasks:

Update legal hold status reportsCoordinate with IT and other departments on hold-related requestsAssist with legal hold training material updatesSupport legal hold compliance monitoring activities

About you

Experience: 1-2 years of professional experience (or is a recent graduate with relevant skills), No prior e-billing experience is required.

Technical skills: Basic proficiency in Excel (formulas, pivot tables, data sorting), comfortable learning new software platforms quickly, strong attention to detail and accuracy in data entry, basic understanding of business processes and workflow management.

Soft skills: Strong attention to detail, and eagerness to learn, ability to work collaboratively with legal professionals and vendors, professional demeanor and customer service orientation, proactive approach to problem-solving with appropriate escalation

Education: Bsc or Master’s degree

Languages: Excellent written and verbal communication skills in English

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!