JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Team Join Australia & New Zealand's #1 performing retail investments brokerage team at JLL, recognized as the region's top retail agency team for six consecutive years. This is a fast-paced, high-energy environment where exceptional results are the standard and collaboration drives success.

Role Overview We're seeking a highly organized Operations and Marketing Manager to support our market-leading retail investments team. This role combines operational excellence with marketing coordination, focusing on project management, process optimization, and content creation rather than hands-on design work. You'll be the operational backbone that enables our brokers to maintain their market-leading performance.

Key Responsibilities

Operations Management

Streamline team operations and implement efficient processes to support high-volume transaction activityCoordinate project timelines across multiple retail investment campaigns and transactionsManage schedules, meeting coordination, and administrative workflows (working in collaboration with the team Executive Assistant)Maintain client databases and transaction tracking systemsSupport deal progression from initial brief through to completionPrepare comprehensive reports and performance analytics for senior leadership

Marketing Coordination

Develop and manage marketing briefs for external agencies and suppliersCoordinate with external marketing companies on campaign development, ensuring brand compliance and quality standardsOversee production timelines for marketing materials, digital assets, and property presentationsCreate and maintain marketing content calendars aligned with campaign launches and market activitiesManage relationships with external creative agencies, photographers, and marketing vendorsProduce internal marketing materials, proposals, and client communicationsMonitor campaign performance and coordinate feedback loops with external partners

Project Management

Lead cross-functional projects involving multiple stakeholders and tight deadlinesImplement and maintain project management systems and methodologiesEnsure all deliverables meet quality standards and deadlinesCoordinate between internal teams, clients, and external service providers

Essential Requirements

Proven experience in operations or project management roles, preferably in professional services or real estateStrong organizational skills with demonstrated ability to manage multiple concurrent projectsExperience coordinating with external vendors and managing supplier relationshipsSolid understanding of marketing principles and campaign development processesProficiency in project management tools and systemsExcellent written and verbal communication skillsAbility to thrive in a fast-paced, high-performance environmentStrong attention to detail and quality control mindset

Preferred Qualifications

Experience in commercial real estate or professional services marketingBackground in coordinating marketing campaigns with external agenciesKnowledge of retail property markets (beneficial but not essential)Familiarity with CRM systems and marketing automation platformsProject management certification or formal training

What We Offer

Opportunity to work with the region's top-performing retail investments teamDynamic, high-energy work environment with significant growth potentialExposure to Australia and New Zealand's premier retail property transactionsCollaborative team culture focused on excellence and resultsCompetitive remuneration package

This role is perfect for someone who excels at coordination and project management rather than hands-on marketing execution, allowing you to focus on what drives results: exceptional organization, strategic thinking, and seamless campaign coordination.

Location:

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.