JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Operations Analyst – JLL

What this job involves: As an Operations Analyst at JLL, you will support facilities management and finance operations through detail-oriented oversight of work order management, vendor coordination, and financial compliance processes. This role requires you to manage and oversee work orders within the Corrigo system while ensuring complete and accurate data entry throughout the work order lifecycle from initiation through completion. You'll create and manage Purchase Orders for JLL service provider partners while working directly with vendors to ensure proper documentation submission including detailed quotes, invoices, and supporting materials that reflect JLL's commitment to operational excellence and financial accuracy.

What your day-to-day will look like:

Work Order & System Management:

• Manage and oversee work orders within Corrigo system while ensuring complete and accurate data entry

• Monitor work order lifecycle from initiation through completion while maintaining system integrity

• Ensure proper financial coding and cost center allocation for all work orders in Corrigo system

• Generate reports from Corrigo system for management review and financial analysis

• Maintain work order documentation standards and ensure compliance with established workflows

Vendor Management & Procurement:

• Create and manage Purchase Orders (POs) for JLL service provider partners with comprehensive oversight

• Support Facilities Management team with contracted vendor scheduling and coordination

• Work directly with vendors to ensure proper documentation submission including detailed quotes, invoices, and supporting materials

• Enforce company policies regarding vendor documentation requirements and upload procedures

• Review vendor submissions for completeness and accuracy before processing payments

• Communicate documentation deficiencies to vendors and guide them through correction processes

Service Coordination & Documentation Compliance:

• Schedule vendor support for repairs, maintenance, minor works, and various work requests

• Track service requests through completion to ensure timely resolution and client satisfaction

• Provide clear information and direction to vendors, facilities staff, and service providers

• Ensure excellent coordination and execution of work with minimal disruption to operations

• Verify that all vendor quotes and invoices are properly uploaded to designated systems per company policy

• Train vendors on proper documentation procedures and system requirements

• Escalate non-compliance issues and work with vendors to implement corrective actions

Financial Analysis and Reporting:

• Support financial data management with strong attention to detail and accuracy

• Assist with cost center allocation and financial coding for operational expenses

• Generate comprehensive reports for management review and decision-making support

• Maintain organized documentation systems for audit and compliance purposes

Required Qualifications:

• Bachelor's degree in Accounting, Finance, or related field (or equivalent experience)

• 2-3 years of experience in accounting, finance, or vendor management

• Strong attention to detail and accuracy in financial data management

• Excellent communication and customer service skills for effective stakeholder engagement

• Proficiency in accounting software and Microsoft Office Suite

• Ability to manage multiple priorities and meet deadlines in fast-paced environment

Key Competencies:

• Problem-solving and analytical thinking for effective issue resolution

• Strong organizational and time management skills

• Collaborative approach with cross-functional teams

• Adaptability in fast-paced environment with changing priorities

• Professional communication with internal and external stakeholders

Preferred Qualifications:

• Experience with Corrigo system or similar CMMS platforms

• Background in facilities management or commercial real estate operations

• Knowledge of vendor management processes and procurement procedures

• Understanding of financial coding and cost center allocation processes

Career Development:

This role offers an excellent opportunity to contribute to JLL's operational excellence while developing expertise in both accounting and vendor management within the commercial real estate industry.

Location: Onsite/Hybrid

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.