Sponsored Programs is part of the Office of Research, a group dedicated to aiding the research community in navigating the lifecycle of their work, from finding funding to creating proposals to helping inventions find their way to the public. Job Summary: Operations Analyst The Operations Analyst plays a crucial role in supporting the core data management and business operational functions within Sponsored Programs. This position collaborates with internal teams, including Pre-Award, Contracting, Awards, Subawards, and Post-Award. The primary mission is to provide exceptional customer service both internally and externally. This role manages the hub of communications in sponsored programs from faculty, administrators, and our sponsors, triaging hundreds of critical communications daily to ensure proposal deadlines are met, and award review is being facilitated. This office handles time-sensitive, deadline-driven work daily. This role provides data management services for the Operations team, including quality-assuring data for our monthly, quarterly, and annual institutional reporting. This role is the backbone that ensures SP teams are supported in their critical responsibilities and can serve as backup for Award Maintenance Associates. Major Duties Responsible for reviewing and quality assurance of data related to research activities. The position involves collaborating with multiple teams, managing information, triaging critical communications Involves answering inquiries, managing inventory, assisting with projects, and supporting audits. This position is eligible to work remotely. Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.