Join our Team and make your own progress in a supportive and friendly environment! The Operational Support Senior Developer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. **Responsibilities:** + Support strategic initiatives focused on changing the bank + Working closely with the business and technology on providing end-to-end operational support for strategic and tactical projects, regulatory driven initiatives and market /vendor mandated changes + Working with Technology and BA teams to implement system solutions, streamline operational processes, identify process efficiencies, reducing manual processes via system automation, drive UAT and regression testing + Support various technical engagements from an operational perspective such as EUC development and maintenance, Robotics Process Automation (RPA), and others + Gain thorough industry knowledge quickly and effectively interact with other operating units + Provide SIT, UAT testing with strategic technology rollouts + Coordinate with global coders in other regions to resolve issues + Independently assess workflow issues and redirects work as necessary + Provide subject matter expertise to related projects + Identify policy gaps and formulates policies + Interpret data and makes recommendations + Ability to perform deep dive analysis and draw conclusions **Qualifications:** + 3+ years of relevant professional experience + Excellent communication skills in English (spoken and written) + Ability to work independently and as part of a team + Attention to detail, good organizational and time management skills + Ability to manage or lead projects and work with limited supervision + Bachelor’s/University degree or equivalent experience + Must possess knowledge of SharePoint and VBA/Excel Macros Robotics automation (Automation Anywhere or other tools) deployment experience as project lead or developer will be an advantage + Advanced knowledge of MS Office Suite, including proficiency in Excel and Power Point + Knowledge and familiarity with financial product data vendors (Bloomberg, Reuters, S&P, Telekurs, etc) **What we offer:** + Competitive salary connected with annual salary review and discretionary annual performance bonus + Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme) + Hybrid model of work – from modern offices and from home (3 days per week in the office; 2 days from home) + Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with + Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed) + Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas + Unlimited development opportunities within Citi global network \#LI-JT1 ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Reference Data Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.