Melbourne, VIC, AU
23 hours ago
Operational Excellence Manager, Delivery Services ACES
At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer orders from all over the world.

Do you want to be part of a team that is bringing Amazon to the front door of our customers across Australia? Do you want to help design, develop and improve the way Amazon builds this business? Then this is your opportunity to make history!

If you are able to identify operational waste and inefficiencies, use metrics to drive operational improvement and quickly implement learning, then please apply for this position.


Key job responsibilities
• Drive cost saving projects from start to finish.
• Develop metrics and set up tools to measure operational performance of sort centers/ Last mile as part of the business growth.
• Review and analyze customer defect data and develop corresponding action plans to reduce/improve.
• Develop and execute action plans that increase quality and service.
• Use lean techniques to root cause process deviations and develop countermeasures for these deviations.
• Work closely with stakeholders to secure resources for projects and provide support for other initiatives as needed.
• Travel to sort center/ last mile sites to develop, evaluate and ensure compliance of improvement initiatives.
• Document, standardization, quality and productivity enhancements.
• Support with key data, parity requirements into annual planning cycles
Confirmar seu email: Enviar Email