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The Position

Operational Effectiveness Consultant –

Field-Based Role North or South of Ireland and North England

Are you ready to make an impact in the healthcare sector by driving operational excellence and enhancing laboratory efficiency? We are looking for an experienced and motivated professional to join our Laboratory Transformation Team and Technical Services in a dynamic field-based role.

The Opportunity

As an Operational Effectiveness Consultant, you’ll combine home office work with regular customer site visits, field team meetings, and visits to our UK head office. This role focuses on delivering outstanding customer engagement and driving transformation through innovative solutions for laboratory optimization.

Drive operational excellence for laboratory customers through process optimization, lean transformation, benchmarking, and equipment efficiency.Support the implementation of optimized lab processes on-site.Coach and inspire customers to adopt Roche’s innovative portfolio and mindset.

Laboratory Workflow Analysis: Assist Consultants in analyzing workflows (people, samples, and data) during audits and tenders to develop optimized laboratory concepts.Productivity Improvements: Deliver instrumentation optimization reports using advanced simulations to improve lab efficiency.Implementation Support: Support Consultants in guiding laboratory staff and management through transformation processes.Project Representation: Represent customer projects during tender sales cycles and throughout life cycle management.

Who You Are

Essential Skills & Experience:

A degree or equivalent qualification in biomedical science, healthcare, commercial, technical, or economics.Experience in the healthcare sector with a solid understanding of pathology practices, including automated laboratory systems and associated data management.Strong problem-solving, negotiation, and consulting skills.A passion for exceptional customer service, combined with determination and flexibility when addressing challenges.

Technical Expertise:

Familiarity with Roche products and instrumentation, particularly Centralized Solutions (pre-analytics, analytics, post-analytics).Knowledge of laboratory IT solutions and process mapping.Analytical thinking and proficiency with consultancy tools/methodologies in clinical pathology.Excellent communication, presentation, and collaboration skills.

Desirable Skills (Preferred but Not Essential):

Knowledge of Roche automated solutions and IT products.Proficiency in advanced IT tools (e.g., workflow models, Excel, Visio, RFPIO).Commercial awareness, particularly within tender sales cycles.Understanding of healthcare economics and its value within diagnostics.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.