Responsibilities

Are you passionate about empowering teams through training and technology? Do you thrive on helping others master systems and processes? If so, we have an exciting opportunity for an Operations Technology Training Specialist to lead learning initiatives within our affordable property management portfolio.

 

In this role, you’ll be the go-to expert for property management system training, ensuring employees have the knowledge and tools they need to succeed. You’ll develop and deliver engaging training programs on property management systems, making a real impact on our teams' effectiveness.

 

ESSENTIAL JOB FUNCTIONS:

Lead in-person, webinar, and workshop training sessions on property management system products and related tools.Guide new employees through onboarding.Create and update learning materials, ensuring they align with industry regulations and business needs.Partner with regional executives and managers to ensure training aligns with business goals.Identify and implement new training strategies to enhance system efficiency and adoption.

COMPENSATION:

$80,000 - $95,000 Annual Performance Bonus

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off. 

 

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

 

WHY YOU'LL LOVE IT HERE:

Lots of paid time off (19+ days!) – we value your life outside of work.Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance ProgramFinancial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.Mental health resources, such as counseling, are available to our team members.Fertility benefits – such as surrogacy, adoption assistance and more!Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!
Qualifications

3+ years of experience delivering training to geographically diverse teams.Strong understanding of affordable housing programs, including LIHTC and HUD compliance requirements.2-3 years of hands-on experience with property management system products.Familiarity with LMS platforms and a passion for modern learning techniques.A problem-solving mindset with the ability to analyze trends and implement effective solutions.Excellent communication and collaboration skills, with a focus on user support.Dedicated to exceeding expectations, leading by example, and by providing exceptional service.Willingness to embrace feedback and continuously improve.Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Work Environment:

Remote opportunity, supporting a group of properties which may be in different US time zones.Must be able to adjust schedule as needed to ensure appropriate levels of support.

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Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

 

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

 

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