Washington, District of Columbia, US
1 day ago
Operation Solutions Engineer - US Commercial - Mid-Atlantic 1446389

The application window is expected to close 7/23/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

Candidate must reside in or able to relocate to DC, VA, MD, PA, NC.  Prefer DC, RTP, Pittsburgh.

Meet the Team

As a Solutions Engineer for the US Commercial East Mid-Atlantic Operation, you will be passionate about being a pre-sales field technical customer facing engineer influencing the most strategic and innovative parts of our business. You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and BEs. This is a leadership role and is passionate about business outcomes through bringing high customer intimacy, thought leadership, executive engagement, and technical excellence.

Your ImpactBe a technical, trusted advisor to Commercial Account Teams and Customers Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events Champion culture of learning, coaching, and technical excellence Develop Executive Relationships and Champions with our most strategic Accounts through trust, business acumen, and technical strategies Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings Help craft campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community Ability to travel 50% of the time across the Operation, to customer briefings, etc. Invest in your personal development, such as certifications, self study, soft skills, executive coaching, market trend analysis, competitive training, and other relevant training to strengthen and sharpen your skills.

BE Engagement and Field Influence

Innovation pilots and early field trials Feedback loops from the field into development Build and cultivate relationships with key BE collaborators Architecture messaging and enablement for Commercial audiences

Measure Impact

Business growth balanced across the portfolio Focus on security growth Lead by aligning new solutions to our most strategic growth opportunities to drive business outcomes for our partners and customers Competitive takeouts Franchise wins Trusted Executive Leadership relationships in our most strategic accounts

This Role is Not

Post-sales/HTOM support Heavily internal-facing or stuck in meetings Tied to one sales counterpart or partner-dependent role Focused on reporting or admin tasks Minimum Qualifications10+ years industry experience, significant experience as pre-sales solutions engineer Deep knowledge across Cisco portfolio and competitive offerings Consistent record leading strategic multi-architecture sales cycles, competitive takeouts, franchise wins, and driving innovation embodying the US Commercial “First and Most” attitude along with the Commercial East focus areas of Growth, Customer, and Team Bachelor's degree or equivalent work experienceCCNP or industry equivalent cert requiredPreferred QualificationsOperation/Area Support from Senior Leadership CCIE/CCDE or industry equivalent cert preferredWhy Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Motivated by the depth and breadth of our technology, we experiment and craft meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

    
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