Operation Mgmt Administrator **General Information** Req # WD00085862 Career area: Information Technology Country/Region: Singapore State: Central Singapore City: SINGAPORE Date: Wednesday, July 16, 2025 Working time: Full-time **Additional Locations** : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Job Summary:** We are seeking a skilled and proactive **IT Administrator** to manage and support the day-to-day IT infrastructure and systems of our organization. The ideal candidate will ensure the stability, integrity, and efficient operation of the IT environment, including servers, networks, software, and user support. **Key Responsibilities:** + SG-Mail Service Requests + Shared mailbox account and distribution list creation and termination + Grant / remove user access to mailbox accounts + Submission of PKI certificate issuance/ renewal request + Updating of user Outlook profile and re-designation + Submission of EPP provisioning for newly imaged machines + Review of AD list for inactive user accounts deprovisioning + Software / application packaging and installation requests + VPN token assignment and replacement for users + Submission of CLZ/VPN/GoMax/SGEPP firewall rules requests + Multi-Factor Authentication reset + Update membership of security group + Submission of various NSSR requests + SSR deduction for laptop loan/ WOG disk wipe/ WOG imaging requests + Addition or removal of hostnames from FFE group + Taking minutes of meeting for agency meeting + Other administrative tasks assigned by SDM/SDD + Good communication and excellent interpersonal skills, Proficient in Microsoft Office applications + ITIL Process Knowledge + Process handling + Incident and request handling + WOG Preferred knowledge. + Maintain IT asset inventory and software licensing records + Coordinate with third-party vendors for hardware/software procurement and support + Prepare documentation for systems and procedure **Education & Experience:** + Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field + 2+ years of experience in IT administration or support role **Soft Skills:** + Strong problem-solving and analytical skills + Excellent communication and interpersonal skills + Ability to prioritize and manage multiple tasks efficiently + Attention to detail and commitment to continuous improvement **Additional Locations** : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE * Singapore * Singapore - Central Singapore * Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE