D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will serve as the first point of contact for prospective homebuyers and focus on converting internet leads to onsite traffic and sales. This role plays a key part in delivering a strong customer experience while supporting divisional sales goals, partnering closely with Sales and Marketing teams.

This is a full-time position (40 hours per week) with required evening and weekend availability.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manage and respond to inbount internet and phone leads from company websites and third-party sourcesProvide prompt follow-up via phone, email, text, or video in accordance with speed-to-lead standardsPre-qualify prospects to understand timeline, budget, and community preferenceMatch prospects with appropriate communities, homes, and available inventorySchedule qualified appointments with onsite Sales Representatives and ensure smooth handoffMaintain strong knowledge of communities, floor plans, pricing, incentives, and availabilityDeliver a consistent, professional customer experience aligned with company standardsAccurately document customer interactions and lead activity in CRM systemsCollaborate with Sales, Marketing, and Mortgage teams to support divisional sales goalsAttend Division Sales Meetings and periodically visit communities to stay informedEnsure compliance with Fair Housing laws and company policiesRegular and reliable attendanceAbility to work overtime

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will serve as the first point of contact for prospective homebuyers and focus on converting internet leads to onsite traffic and sales. This role plays a key part in delivering a strong customer experience while supporting divisional sales goals, partnering closely with Sales and Marketing teams.

This is a full-time position (40 hours per week) with required evening and weekend availability.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manage and respond to inbount internet and phone leads from company websites and third-party sourcesProvide prompt follow-up via phone, email, text, or video in accordance with speed-to-lead standardsPre-qualify prospects to understand timeline, budget, and community preferenceMatch prospects with appropriate communities, homes, and available inventorySchedule qualified appointments with onsite Sales Representatives and ensure smooth handoffMaintain strong knowledge of communities, floor plans, pricing, incentives, and availabilityDeliver a consistent, professional customer experience aligned with company standardsAccurately document customer interactions and lead activity in CRM systemsCollaborate with Sales, Marketing, and Mortgage teams to support divisional sales goalsAttend Division Sales Meetings and periodically visit communities to stay informedEnsure compliance with Fair Housing laws and company policiesRegular and reliable attendanceAbility to work overtime

Education and/or Experience

High school diploma or general education degree (GED), and two or more years of experience in online sales, lead management, inside sales, or customer serviceProficiency with CRM systems, BombBomb, Microsoft Office, and digital communication toolsSuperb interpersonal, written and verbal communication skillsAbility to manage multiple priorities with attention to detail in a fast-paced environmentAbility to work independently and collaborativelyExcellent organizational, time-management, and follow-through skillsAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

Preferred Qualifications

Bachelor's degree in Business, Marketing, Communications, or a related fieldLicensing requirements vary by state

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision401(K)Employee Stock Purchase PlanFlex Spending AccountsLife Disability InsuranceVacation, Sick, Personal Time and Company HolidaysMultiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo

Education and/or Experience

High school diploma or general education degree (GED), and two or more years of experience in online sales, lead management, inside sales, or customer serviceProficiency with CRM systems, BombBomb, Microsoft Office, and digital communication toolsSuperb interpersonal, written and verbal communication skillsAbility to manage multiple priorities with attention to detail in a fast-paced environmentAbility to work independently and collaborativelyExcellent organizational, time-management, and follow-through skillsAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

Preferred Qualifications

Bachelor's degree in Business, Marketing, Communications, or a related fieldLicensing requirements vary by state

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision401(K)Employee Stock Purchase PlanFlex Spending AccountsLife Disability InsuranceVacation, Sick, Personal Time and Company HolidaysMultiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo