**General Summary** Coordinates the oncology treatment scheduling process and manages the day-to-day activities of the overall treatment schedules. Facilitates the efficient and effective use of resources surrounding oncology treatment by accurate and timely scheduling of treatment modalities according to policies, procedures, and guidelines. **Duties and Responsibilities** **Essential Functions:** + Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices. + Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures. + Coordinates and schedules oncology treatments and verifies authorization prior to scheduling. + Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately. + Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed. + Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management. + Exhibits excellent customer service while being able to multitask under pressure. + Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors. + Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized. + Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis. + Acts as a liaison and resource for internal and external departments and staff for treatment scheduling. **Common Expectations:** + Always adheres to the Code of Conduct in all aspects of job performance. + Maintains confidential information. + Maintains professional growth and development. + Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes. + Participates in administrative staff meetings and attends other meetings as assigned. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 1 year Of complex scheduling. Preferred **Knowledge, Skills, and Abilities:** + Medical terminology. + Strong attention to detail. + Excellent interpersonal skills. + Effective written and oral skills in English. + Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, Lawson, and Microsoft Office. + Competency in computer data entry/retrieval systems. + Ability to maintain accuracy on a consistent basis **Benefits Offered:** + Comprehensive health benefits + Retirement savings plan + Paid time off (PTO) + Education assistance + Financial education and support, including DailyPay + Expanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/) **Quality of Life** Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond. Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.