**Schedule** Full-Time: 40 hours/week Monday - Friday, 8:00a - 4:30p **General Summary** Coordinates the oncology treatment scheduling process and manages the day-to-day activities of the overall treatment schedules. Facilitates the efficient and effective use of resources surrounding oncology treatment by accurate and timely scheduling of treatment modalities according to policies, procedures, and guidelines. **Duties and Responsibilities** **Essential Functions:** + Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices. + Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures. + Coordinates and schedules oncology treatments and verifies authorization prior to scheduling. + Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately. + Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed. + Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management. + Exhibits excellent customer service while being able to multitask under pressure. + Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors. + Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized. + Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis. + Acts as a liaison and resource for internal and external departments and staff for treatment scheduling. **Common Expectations:** + Always adheres to the Code of Conduct in all aspects of job performance. + Maintains confidential information. + Maintains professional growth and development. + Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes. + Participates in administrative staff meetings and attends other meetings as assigned. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 1 year Of complex scheduling. Preferred **Knowledge, Skills, and Abilities:** + Medical terminology. + Strong attention to detail. + Excellent interpersonal skills. + Effective written and oral skills in English. + Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, Lawson, and Microsoft Office. + Competency in computer data entry/retrieval systems. + Ability to maintain accuracy on a consistent basis WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Medical Group The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it's caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes' list of the 100 best employers in Pennsylvania, with a ranking of No. 24! Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion. **Quality of Life** Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history. Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.