Action Behavior Centers, a leading behavioral health organization for children with autism based out of Austin, Texas, is looking for a professional, empathetic, organized, and detail-oriented person to join our team in a Teammate-focused role to help support and collaborate with teammates and leaders in the Applied Behavior Analysis (ABA) therapy world.

 

We need a compliance-savvy, analytical, and friendly Onboarding & Background Check Compliance Ambassador to help ensure that all ABC teammates are aligned with our onboarding standards and meet background check compliance expectations.

Duties and Responsibilities

Responsible for managing the background check process; identifying process improvement, monitoring efficiency, and ensuring compliance.  Partners with key stakeholders across People Services, Talent Acquisition, Legal, and Clinical to ensure a compliant and smooth onboarding experience. Reviews background check reports and other onboarding documentation with accuracy and discernment; identifies items needing further review or clarification. Communicates promptly, professionally, and empathetically with candidates to gather facts and understand the context of any background check findings. Applies ABC’s internal criteria and FCRA standards to make informed decisions and escalate cases appropriately. Uses HR systems and tools to monitor onboarding and background check progress; maintains accurate documentation and tracking. Partners with vendors (such as Sterling) and internal systems teams to troubleshoot issues and ensure timely resolution of background check delays or discrepancies. Maintains awareness of state-specific onboarding and compliance regulations, including abuse registry checks, and supports teammates in understanding and completing any required steps. Upholds the values of ABC by using friendly, clear, and fact-based communication at every step of the candidate and teammate journey. Performs additional duties and special projects as assigned.  

Minimum Job Requirements

Bachelor’s degree preferred in Human Resources, Business, or related field. 1+ years of experience in Human Resources,  operations, onboarding, or compliance. Strong understanding of FCRA and background check laws. Experience working with HRIS systems, onboarding platforms, and background check vendors (Sterling experience a plus). Proficiency in Microsoft Excel (pivot tables, filters, formulas) and ability to analyze data effectively. High attention to detail and excellent critical thinking skills. Experience with Salesforce a bonus.  

Knowledge, Skills and Abilities Required / Preferred:

Strong interpersonal skills and a high level of professionalism. Ability to analyze information quickly and apply policy fairly. High attention to detail and organizational skills. Experience supporting process improvement efforts across HR or compliance workflows. Strong sense of urgency, ownership, and follow-through. Ability to navigate conversations with empathy, curiosity, and clarity to understand context and ensure fairness.  

Benefits:

Paid time off and 12 days of company-wide holidays Health/Dental/Vision 401(k) with 2% match Competitive salary Fun, dynamic working environment    

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