Job Title: Onboarding Associate
Job Description

The Onboarding Associate supports the hiring process by engaging with applicants, coordinating orientation schedules, and ensuring accurate documentation within the applicant tracking system. This role focuses on high-volume outbound communication, detailed data entry, and professional candidate support to create a smooth and organized onboarding experience.

ResponsibilitiesReview new applicants in the applicant tracking system (ATS) and identify candidates who need to be contacted.Make 75–100 outbound calls per day to applicants to confirm their interest in opportunities and schedule orientation times.Send follow-up messages and documentation to ensure candidates receive all necessary orientation details.Update candidate statuses in the ATS to reflect their progress, including scheduled, declined, or not responsive.Maintain accurate notes and documentation for each applicant interaction within the ATS and related systems.Communicate professionally and clearly with candidates so they understand next steps in the onboarding process.Support the onboarding team with additional administrative tasks as needed to ensure an efficient and organized process.Essential SkillsExperience providing administrative support in a professional setting.Ability to support onboarding and new hire orientation processes.Customer service skills with a focus on clear, courteous, and responsive communication.Proficiency in data entry with strong attention to accuracy and detail.Ability to use Microsoft Office applications for documentation and communication.Comfort making a high volume of outbound calls on a daily basis.Strong organizational skills and attention to detail to manage multiple candidates and tasks at once.Ability to navigate computer systems and update information accurately in an ATS or similar platforms.Clear and professional verbal and written communication skills.Additional Skills & QualificationsPrior experience in customer service, administrative support, or recruiting coordination is helpful but not required.Familiarity with onboarding processes and new hire orientation logistics.Comfort working in a fast-paced environment that requires managing multiple priorities and deadlines.Work Environment

The Onboarding Associate works in an office environment, using computer-based systems such as an applicant tracking system and Microsoft Office to manage candidate information, documentation, and communication. The role involves frequent phone work, including a high volume of outbound calls, and regular collaboration with the onboarding team in a professional office setting.

Job Type & Location

This is a Contract position based out of Memphis, TN.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Memphis,TN.

Application Deadline

This position is anticipated to close on May 28, 2026.

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\nAbout Aston Carter\n\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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