OMS Advisor\n
DHL
Role Purpose
The purpose of OMS FIRST CHOICE Advisor role is to support the implementation of the Operations Management System in the country and ensure sustainability across sites. This includes governing the progress of OMS FIRST CHOICE to ensure the sustainability in the country, act as a coach to the site leadership team and also support capability development throughout implementation to drive standardization across sites with behavioural and cultural changes and promote benchmarking across sites.
Key Responsibilities1. Train & Coach Leaders and Teams
\n\nCoach site champions and leadership on OMS FIRST CHOICE principles, performance cube, and infrastructure.\nDeliver training for site staff (Quality, Safety, HR) and support on-the-job development.\n\n2. Engage Leadership & Define Roles
\n\nClarify roles, responsibilities, and support needed from leadership in the OMS journey.\nSupport span of control analysis and leadership development.\n\n3. Build Infrastructure & Culture
\n\nGuide implementation of required infrastructure (physical, organizational, digital).\nSupport development of a strong OMS FIRST CHOICE culture and Excellence Schools.\n\n4. Monitor Performance & Drive Implementation
\n\nEvaluate performance cube with site teams, align improvement plans.\nTrack implementation progress, report results and benefits to the country lead.\n\n5. Ensure Governance & Standardization
\n\nDrive OMS FIRST CHOICE governance, share best practices, and develop business cases.\nSupport standardization of culture and practices across all sites.\nKey capabilities/Competencies\nStrong operational background in the supply chain industry\nExperience in Performance Management, productivity and continuous improvement methodologies highly desirable\nExperience working within supply chain operations is essential for this role\nExperience in a manufacturing/operational environment is needed\nThe role holder must be dynamic, and goal orientated; enabling site teams to work accordingly to the plan\nThe ability to influence without authority is required strongly / significantly in this role\nThe role holder must act self initiative but understand the role as an integrated team role\nExperience is needed to collaborate with ops managers across all levels within a country\n
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