About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,700 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.
About the Role:
The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casual.
This role could be assigned to support the Health Care or NAPAC Life Practices. The Health Care practice includes traditional actuarial services, such as the estimation of premium rates and claim liabilities, and high-level strategic advice to insurers, health care providers, government agencies, law firms and regulators.
The NAPAC Life Practice includes product design and pricing, stochastic modeling of risks, embedded value determination, actuarial peer review, capital modeling and allocation, as well as Appointed Actuary work.
This role is a full-time 40 hours per week role. This is a hybrid role that requires a presence in the office 3 days per week. There is no option to be fully remote.
Key Responsibilities:
Practice/Project Support
Assist with Practice events organization such as meetings, off-sites, conference calls
Assist Practice Leader with agenda setting
Coordinate material needed, take meeting minutes and send out to participants
Coordinate Kick Off meetings, project meetings and internal meetings including team updates, case reviews and YERs
Key contact for Partners, Finance and Legal on Contracts & Invoices
Provide support on document formatting and proposal handling
Assist the Deputy Chief of Staff with onboarding and offboarding of new NAPAC Life staff
Support revenue contribution distribution process including gathering data, updating templates and distributing final summaries
Support weekly time tracking for reconciliation/utilization reports
Maintain key practice documents such as org charts, head count and bill rate file
Manage and maintain the practice calendar including coordinating recurring practice meetings such as leadership team meetings and all-staff calls
Take meeting notes for weekly all-staff calls
Manage the shared practice drive ensuring documents are current, clearly named and organized for easy access
Maintain templates and trackers for repeatable process (onboarding templates, etc.)
Gather and update information for quarterly OWA newsletter
Track key dates and deadlines (e.g. survey windows, time entry, performance review cycles, etc.)
Provide administrative support for internal initiatives and practice-wide projects led by the Deputy Chief of Staff or Chief of Staff.
Business Development/Practice Client Development
Point of contact for all clients and Oliver Wyman departments on behalf of Practice (Group)
Assist with organization of all Practice Client events in collaboration with Events, Marketing and Practice Partners
Develop deep understanding of Practice products and services in support of business development efforts
Understand each supported Partner’s business goals and help to push them forward
Develop excellent rapport with client assistants to facilitate access to senior leaders with existing and prospective clients
Work with assigned Partners to tier contacts (clients and prospects) and proactively coordinate outreach based on Partner preference
Review marketing campaigns and determine targeted follow-up
Talent Management
May liaise with talent managers on staffing on behalf of Practice to ensure consultants are assigned to right project
Assist with onboarding of all new Practice joiners (Partners, Principals, consultants)
Support & Coverage
Provide executive assistant support to 1-2 Partners
Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and internal staff as appropriate
Proactively spot opportunities to add internal and external meetings, interviews, staff meetings, follow up meetings
Coordinate travel and accommodation
Single point of contact for all assigned Partners’ administrative needs including security access, conference room booking, catering orders
Liaise with other support departments (DTP requests, printing, recruiting and finance)
Enter and manage contacts and opportunities in Salesforce
Prepare timesheets for each assigned Partner
Prepare all expense reports and/or delegate to a team assistant when necessary
Provide coverage for EAs who are out of the office
Provide training to new joiners on specific topics (calendaring, travel, timesheet & expenses, coverage)
Experience Required:
5+ years as Executive Assistant at OW or Executive Assistant II
Skills & Attributes:
Problem solver
Strong service focus
Excellent communicator; Good networker
Good judgment; Able to maintain and respect confidentiality
Sense of urgency and able to make good decisions under pressure
Self-starter
Able to manage a heavy work volume and meet deadlines
Organized and excellent attention to details
Collaborative and team player, positive attitude
Flexible and able to adapt to change
Technical Skills:
Strong Word, PowerPoint, Excel and Outlook skills
Advanced Knowledge of Salesforce preferable
Review Partner’s contact lists and proactively identify opportunities for business development meetings to optimize scheduled travels
The applicable base salary range for this role is $85,000 to $110,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.