1/ Main tasks & key responsibilities:

Receive pre-alert/docs from the oversea/system or handling instruction from Sales/Cs team.Checking docs (HBL, MBL, cargos details…) and make sure all information is matched with each other.Prepares, controls and distributes all required Import documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures.Checks responses from counterparts and finalizes validation of required documentsFollows-up shipment status in the Import area, identifies incidents and ensures resolution of incidents.Prepare document and filling manifest on time.Prepare arrival notice and deliver order.Follow up shipment status and do keep customer inform timely.Do billing, follow up customer’s payment and exchange Original Bill of Lading (if any) before releasing Delivery Order.Supports Customer Service in the incident and exception management resolution.Maintains excellent relationships with internal and external customer.Is responsible for identifying performance issues of customer or vendor and proposes solutions to improve/correct performance.Performs IT systems related tasks to provide up to date information on shipment.Interacts with Customer Service, Product, and Global Service Centers, if required.

 2/ Qualifications:

Extensive knowledge of Ocean Freight OperationsBachelor’s degree in international business/ SCM/ Import - ExportAt least 2-3 years experiences in Ocean Freight OperationsGood English communication/ writing skillsGood administrative skillsResults driven and attention to detailsProficient in Microsoft Office