Beijing, Beijing, China
1 day ago
Officer Of Events and Communication Management, HSBC Broker

We are currently seeking an experienced professional to join our team.

In this role, you will:

Impact on the Business:

· Oversee end-to-end event management, including conceptualization, logistics coordination, vendor management, and post-event analysis.

· Innovation and Improvement: Drive continuous improvement initiatives and foster a culture of innovation within the team. Identify and implement new technologies or processes that can enhance efficiency and effectiveness.

Customers / Stakeholders:

· Customer Satisfaction: Develop and maintain strong relationships with key customers and stakeholders. Gather feedback regularly to understand their needs and expectations, and use this information to drive improvements in products and services.

· Communication: Ensure transparent and effective communication channels are in place. Regularly update stakeholders on project progress, address concerns promptly, and manage expectations to build trust and loyalty.

· Market Insights: Stay informed about market trends, competitor activities, and customer preferences. Use this knowledge to inform business strategies and maintain a competitive edge.

Leadership Teamwork:

· Foster a culture of innovation and continuous improvement within the team.

· Conflict Resolution: Effectively manage conflicts within the team or between departments. Promote a positive and constructive work environment by addressing issues promptly and fairly.

Operational Effectiveness Control:

· Process Optimization: Continuously evaluate and improve operational processes to enhance efficiency and reduce costs. Implement quality control measures to ensure consistent service delivery and product standards.

· Risk Management: Identify potential risks and develop mitigation strategies. Monitor risk factors regularly and adjust plans as necessary to minimize impact on business operations.

· Compliance: Ensure that all activities comply with relevant regulations, policies, and industry standards. Stay updated on legal requirements and implement necessary changes to maintain compliance.

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