The Officer - Banking Operation Officer (Fund Transfer) is responsible for performing pre-processing control checks on a variety of banking products, including but not limited to cheques, deposits, loans, and fund transfers. This role also involves direct interaction with clients through callbacks on high-value transactions. Responsibilities: * Perform reconciliation, risk and control checks for all banking transactions; ensuring that it is in compliance with Citi policies and procedures while meeting the regulatory requirement. * Conduct callbacks to clients for verification and confirmation of high-value transactions. * Perform pre-processing control checks for all fund transfer transactions * Escalate the exceptions and ensure proper approvals obtained and on time. * Assist in implementing measures and process improvements to increase productivity and ensure its quality. * participate in project and system enhancement including implementation. * Assist on changes or additional regulations/guidelines implementation. * Collaborate with internal teams to resolve processing issues and improve efficiency. * Perform testing on controls and assist with audit. Qualifications: * 1-3 years of experience in a related role * Relevant Degree or equivalent industry experience preferred * Strong attention to detail and analytical skills. * Excellent communication and interpersonal skills for client interactions. * Ability to work effectively in a fast-paced environment and manage multiple tasks * Consistently demonstrates clear and concise written and verbal communication Education: • Bachelor’s degree/University degree or equivalent experience preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Cash Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.