Office Support Specialist II 2025-01963 Print (https://www.governmentjobs.com/careers/wyoming/jobs/newprint/5030738) Apply  Office Support Specialist II 2025-01963 Salary $22.63 - $25.14 Hourly Location Casper, WY Job Type Permanent Full-time Job Number 2025-01963 Department Department of Workforce Services Division Labor Standards - Casper Opening Date 08/05/2025 Closing Date 8/18/2025 11:59 PM Mountain FLSA Non-Exempt Job Classification BAAS06 + Description + Benefits + Questions Description and Functions GENERAL DESCRIPTION: This position will provide administrative and technical support to the Labor Standards Manager, Compliance Officers, and other administrative staff. Primarily focuses on the day-to-day operations of the Wage & Hour Program and the Wyoming Fair Employment Program. In addition to compensation, employment at the Department of Workforce Services provides the following: + Culture of public service and a commitment to work/life balance + Eligibility for Public Service Student Loan Forgiveness + Health, Dental, and Vision Insurance + State Retirement plan and additional savings opportunities + Paid vacation, sick leave, and holidays + For additional information regarding the benefits package, please visithttps://ai.wyo.gov/for-job-seekers/benefit-information Casper is home to iconic landscapes waiting to be explored, touchable history waiting to be experienced, amazing food waiting to be devoured, and endless things to do around every corner. Discover why some things can't be explained, only experienced, that's WY! Human Resource Contact: 307-473-3270 ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level. + Process all wage claims for the Wage & Hour Program and intakes for the Wyoming Fair Employment Program. + Responsible for maintaining the database, IMS, scanning, monitoring caseloads, and work in progress on claims and intakes. + Prepares, proofreads, and edits all correspondence for accuracy, grammar, and spelling. + Greet visitors, provide them information and customary courtesies of the office, act as a notary, answer telephone and questions on Wage & Hour and Fair Employment. + Refer calls to a Compliance Officer for more details. + Processes and distributes all incoming mail, completes spreadsheets on a daily basis, maintains an appropriate number of office supplies and orders as needed, and prepares end-of-the-month databases and spreadsheets. + Trains new staff in the process of Wage & Hour and Fair Employment workflow. Qualifications PREFERENCES: Preference may be given to candidates with experience in Microsoft products. Preference may be given to candidates with the ability to be well organized, get assigned work done quickly, smoothly, and as efficiently as possible with no errors. KNOWLEDGE: + Knowledge of office procedures, filing, alphabetizing, English language, and arithmetic. + Knowledge of modern office practices, procedures, and equipment. + Knowledge of reviewing and editing documents for accuracy and completeness. + Knowledge of methods used to deal with the public tactfully. + Knowledge of telephone etiquette and coordinating telephone and visitor traffic. + Knowledge of preparation of records, reports, and correspondence. + Knowledge of agency policies and procedures. MINIMUM QUALIFICATIONS: Education: Associate's Degree (typically in Business) Experience: 0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: + Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. + Special physical demands are not required to perform the work. NOTES: + FLSA: Non-Exempt + The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm all newly hired employees' eligibility to work in the United States. Learn more about E-Verify (http://www.e-verify.gov/) , including your rights and responsibilities. + Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation. + Offers of employment will be contingent upon the successful completion of a background check. + For Veteran's preference consideration, supporting documentation must accompany your application. Supplemental Information Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure. URL: http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version. Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration. There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few! Click here (https://ai.wyo.gov/for-job-seekers) to learn more!