First for a reason: **At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.** **Now Hiring: Office Supervisor — Jackson School District** **Salary Range: $45,000–$55,000 annually (based on experience)** At **First Student** , our Office Supervisors are a direct extension of our commitment to safety, operational excellence, and customer service. This role works in close partnership with the Contractual Manager to support daily transportation operations, monitor performance, proactively address safety concerns, and resolve service issues to ensure consistent, on-time delivery. **Why Work with First Student?** + Competitive salary with clear performance expectations + Strong career advancement opportunities across North America + Stable, supportive, and accountability-driven work environment + Comprehensive training and leadership support **Company Benefits Include** + Medical, dental, and vision insurance + 401(k) with company contribution + Paid time off, paid holidays, and sick time + Company-paid life insurance + Employee discount programs (PerkSpot and similar offerings) **Key Responsibilities** + Ensure home-to-school routes are covered efficiently and on schedule + Interface with drivers regarding concerns, coaching, and performance issues + Investigate client complaints and coordinate timely resolutions + Drive and monitor on-time performance metrics + Monitor driver safety and conduct Injury Prevention (IP) contacts + Assist the Contractual Manager with union grievance review and resolution + Ensure dispatch assigns spare drivers and buses to maintain route coverage + Audit and correct athletic trip invoices in accordance with company guidelines **Required Experience & Skills** + High school diploma or equivalent + 3–5 years of transportation experience + 2–3 years of supervisory experience + Proficiency with Microsoft Word, Excel, and Outlook + Working knowledge of basic vehicle maintenance processes + Strong organizational, prioritization, and time-management skills + Ability to work extended hours, including weekends + Reliable personal vehicle for travel within the service area as needed First Student’s focus on safety, dependability, and customer care creates an environment where leaders can succeed. With more than 120,000 employees across North America and service to over 2.5 billion passengers annually, we offer long-term stability, growth potential, and a clear operational playbook. Apply today to join our team! **EEO & Company Culture Statement** At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace. _In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_ _https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf_ _._