Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions, office activities, and handles basic data entry.

Work Schedule: Mon - Friday, 28-30 hrs per week

Perform sale day administration functions including front counter, collecting & posting payments, issue gate passes for no-sale vehicles and purchases, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.

Provide quality customer service through fact to face and phone support. Answer questions and provide support.

Perform basic data entry into the AS 400 computer system.

Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents. • Answer phones, convey messages. Greet and assist customers.

Provide quality customer service through face to face and phone support. Answer questions and provide support.

Resolve titling issues through interaction with customers, dealers and regulatory agencies.

Prepare checks, reports and other records, and review for accuracy.

Maintain vendor files – review/code vendor invoices for submission & review vendor statements

Verify and post all daily activity to include deposits, receivables, charges and fees

Work with Shared Service Center to research discrepancies, investigate overages/shortages.

Monitor accounts payable and receivable to ensure payments and charges are processed timely and kept current

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

Perform other duties as assigned.

Qualifications:

High School Diploma or equivalent and 3 years of prior administrative or accounting experience required.  

Good communication and organizational skills required with strong attention to details.

Must possess basic Microsoft Excel, Word, and Outlook skills.

Commitment to providing excellent customer service required.

Ability to sit or stand for prolonged periods of time.

Must possess good problem-solving and organizational skills.

Preferred

2 years or more years of related experience in the auction/automobile industry or at the Department of Motor Vehicles preferred.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.