Office / Nurse Manager - UPMC Washington, Lakeside Primary Care Office
UPMC
_**Join Our Team at Lakeside Primary Care!**_
_Are you a compassionate and organized healthcare professional looking to lead in a supportive, patient-centered environment? Our Lakeside Primary Care Office is seeking a dedicated Office or Nurse Manager to oversee daily operations, foster team collaboration, and ensure exceptional care delivery. Nestled in a serene setting, our practice offers a unique opportunity to combine leadership with meaningful community impact. If you're ready to make a difference in a place that values both excellence and empathy, we’d love to hear from you!_
****The selected candidate will be hired into the appropriate job title and pay scale!****
**Responsibilities:**
+ Anticipate scheduling issues when members of the staff are not scheduled.
+ Coordinate and staff laser templates, ensuring that patients are properly scheduled.
+ Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
+ Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
+ Order all supplies and services as needed for this practice.
+ Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
+ Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
+ Provide and coordinate maintenance on all equipment used by the clinical staff of the department.
Preferred Qualifications: Previous doctor office experience is a big plus!
Schedule: Monday-Friday, primarily 8AM-4:30PM. Occasional travel for bank deposits or to the Washington Hospital may be needed at times.
Office Manager:
+ Bachelor's Degree in Health Care or Business + 1 year healthcare or management experience OR Associate's Degree in Health Care or Business + 2 years of healthcare experience or 1 year of management experience OR High School Diploma +3 years healthcare experience or 1 year of management experience.
Nurse Manager:
+ The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
+ Minimum 5 years Nursing Experience required.
+ Progressive leadership experience with relevant clinical experience preferred.
+ BSN or Bachelors in related health care field required.
+ MSN or Masters in a health care field preferred.
+ Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.
+ CPR Certification CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
**Licensure, Certifications, and Clearances for both roles:**
+ Act 33
+ Act 34
+ Act 73 FBI Clearance
+ Act 31
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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