Office Manager Cardiology Arrhythmia Medical AdministrativeWork where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hospital of Central Connecticut is an acute care community teaching hospital we provide comprehensive inpatient and outpatient services in general medicine and surgery as well as a wide variety of specialties Staffed by our talented team of leading professionals The Hospital of Central Connecticut provides a wide array of services throughout the region caring for patients from birth through the end of lifeUnder the supervision of the Manager of HOCC Cardiology the Office Manager is responsible for driving excellence in office operations patient satisfaction staff performance and satisfaction and lead change through process improvement and operational strategyKey Responsibilities Includebull Oversees all activities of the assigned operational practice provides leadership and direction to direct reports works well with with providers and acts as a positive role modelbull Serves as member of management team collaborates on organizational business issues communicates appropriate messages and supports and drives corporate initiativesbull Track and report on all practice financials including AR charge management RVU income by CPT code place of service physician and othersbull Drives the development and execution of short and long term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practicebull Executes business plans by assigning accountability to appropriate staff andor physicians monitoring progress making appropriate adjustments and finding solutions to obstaclesbull Continuously identifies and implements ways to maximize efficiency productivity and resource allocation Oversee ordering medical supplies and manage office inventorybull Evaluates workflow and performance to maximize productivityefficiency and ensure quality service Manage patient and procedure scheduling including coordination of doctorsrsquo schedulesbull Drives improvement efforts through effective staff and provider involvement project management and communication Implements changes and keeps staff and providers up to date with clear and concise communicationsbull Develops implements and documents policies procedures and protocols that ensure compliance with all internal policies and external regulationsbull Ensures requisite staffing levels and monitors attendance time reports and payroll adjustments Supervise staff hiring terminations vacation and sick timebull Ensures excellent customer service levels as measured by patient staff and provider satisfaction surveys Communicate with patients and referring physiciansoffices regarding inquiries and complaintsbull Coordinate and oversee outside chart auditsbull Participates in inter departmental meetings and serves as liaison to outside hospitals Ability to relate effectively between the office and hospital departments in regard to billing scheduling and authorizationsOffice Manager Cardiology Arrhythmia Medical AdministrativeWork where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe Hospital of Central Connecticut is an acute care community teaching hospital we provide comprehensive inpatient and outpatient services in general medicine and surgery as well as a wide variety of specialties Staffed by our talented team of leading professionals The Hospital of Central Connecticut provides a wide array of services throughout the region caring for patients from birth through the end of lifeUnder the supervision of the Manager of HOCC Cardiology the Office Manager is responsible for driving excellence in office operations patient satisfaction staff performance and satisfaction and lead change through process improvement and operational strategyKey Responsibilities Includebull Oversees all activities of the assigned operational practice provides leadership and direction to direct reports works well with with providers and acts as a positive role modelbull Serves as member of management team collaborates on organizational business issues communicates appropriate messages and supports and drives corporate initiativesbull Track and report on all practice financials including AR charge management RVU income by CPT code place of service physician and othersbull Drives the development and execution of short and long term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practicebull Executes business plans by assigning accountability to appropriate staff andor physicians monitoring progress making appropriate adjustments and finding solutions to obstaclesbull Continuously identifies and implements ways to maximize efficiency productivity and resource allocation Oversee ordering medical supplies and manage office inventorybull Evaluates workflow and performance to maximize productivityefficiency and ensure quality service Manage patient and procedure scheduling including coordination of doctorsrsquo schedulesbull Drives improvement efforts through effective staff and provider involvement project management and communication Implements changes and keeps staff and providers up to date with clear and concise communicationsbull Develops implements and documents policies procedures and protocols that ensure compliance with all internal policies and external regulationsbull Ensures requisite staffing levels and monitors attendance time reports and payroll adjustments Supervise staff hiring terminations vacation and sick timebull Ensures excellent customer service levels as measured by patient staff and provider satisfaction surveys Communicate with patients and referring physiciansoffices regarding inquiries and complaintsbull Coordinate and oversee outside chart auditsbull Participates in inter departmental meetings and serves as liaison to outside hospitals Ability to relate effectively between the office and hospital departments in regard to billing scheduling and authorizationsRequirements years of hospital or physician office experience preferredBachelors degree preferred or comparative medical office experience in a hospital or physician office setting may be consideredCardiology office experience strongly preferredExcellent computer skills with Microsoft office applications and electronic medical recordsExperience in EPIC charting systems and template management strongly preferredAbility to work independently and productively in a high volume multifaceted work environmentDetailed oriented with an ability to prioritize and manage multiple task assignments in a highly organized fashionExceptional customer service skillsExceptional communication and team development skillsAbility to present professionally and comfortably in often stressful and busy environmentsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentRequirements years of hospital or physician office experience preferredBachelors degree preferred or comparative medical office experience in a hospital or physician office setting may be consideredCardiology office experience strongly preferredExcellent computer skills with Microsoft office applications and electronic medical recordsExperience in EPIC charting systems and template management strongly preferredAbility to work independently and productively in a high volume multifaceted work environmentDetailed oriented with an ability to prioritize and manage multiple task assignments in a highly organized fashionExceptional customer service skillsExceptional communication and team development skillsAbility to present professionally and comfortably in often stressful and busy environmentsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment