The Office Manager ensures the smooth and efficient daily operations of the Madrigal affiliate by overseeing administrative workflows, managing office resources (supplies, facilities, budgets), and coordinating staff activities. This role maintains an organized, professional work environment and serves as a central point for communication, issue resolution, and logistical support, enabling employees to work effectively and support overall business objectives.
Key Responsibilities:
• Maintains Office (organizing IT support, facility management, answering phone calls, organizing shipments and deliveries by courier/post, lease, and other needs and supplies)
• First point of contact for all facility-related questions and needs and is the direct contact with the office supplier
• Liaises with Regional VP and Finance team to ensure all POs, invoices and contracts are managed and processed effectively and in a timely manner
• Creates an appropriate Document Management System as needed (including SOPs, Archives, Legal retention, promotional material, etc.)
• Manages calendars, travel and meeting arrangements for German Leadership Team
• Reserves meeting space and all associated needs
• Manages local consumable payments
• Insurance of legal documents; obtaining notary and apostille verification when needed
• Obtains signatures on legal contracts, incorporation documents, bank account documents, etc.
• Collection of Logistics / QA / Reg documents
• Works across all departments to ensure the smooth running of the office
• Partners with hiring manager and Talent Acquisition team in relation to hiring process (arranging position postings, interview schedules, managing candidate travel and costs, preparing contracts)
• Organizes onboarding including updating HR, Payroll and benefit systems, updating relevant SOPs and policies etc. in partnership with Corporate HR team
• Tracking holidays, sickness, leaves of absence including notifying local authorities when relevant
• Ensures optimal health and safety standards of the office are maintained
• Complies with all GDPR requirements
• Other duties as assigned
Key Requirements:
• Bachelor’s Degree ideally in business or other
• Fluent in English as well as in German
• At least 5 years’ experience in a similar role in the pharma/biotech industry (international)
• Experience in a start-up environment
• Proactive and well-organized individual with an innate ability to work independently to tight deadlines in a dynamic, collaborative environment
• Is naturally curious and hungry to learn and grow on the job, while immediately contributing to company success
• Fully proficient in MS office including word, PowerPoint, excel
• Positive, calm, can do attitude and someone who is willing to go the extra mile as needed
• Displays flexibility and willingness to contribute to a variety of areas across the business
• Enthusiasm and excitement for a start-up environment
#LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.