Description + Train and supervise administrative staff + Create detailed in-depth client specific proposals in conjunction with the sales arborists + Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings. + Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments + Key account follow-up, accounts receivable follow-up, and collection calls + Conduct biweekly A/R meetings and assist with collections process + Maintaining multiple sales calendars, creating work orders, daily debriefing. + Administration of customer database and files, payment processing + Act as main point of contact between ownership and administrative staff + Conduct weekly administrative staff meetings to determine allocation of resources + Conduct periodic performance reviews of administrative staff + Gather payroll information weekly for submittal to the Accounting department. + Coordinate work to be scheduled for clients including notification and appointment scheduling. Requirements + At least five years of experience in office management, overseeing a team of five or more individuals. + Experience in the service industry is preferred. + Prior experience in developing proposals, reports, and/or client presentations is highly desirable. + Proven ability to manage a large volume of clients while delivering outstanding customer service. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .