Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As an Office Experience & Events Assistant at BCG’s Philadelphia office, you’ll be part of the Office Experience team - a collaborative, service-oriented group that plays a key role in shaping the workplace and cultural experience. With a strong focus on hospitality, affiliation, and day-to-day operational excellence, you’ll support a variety of experiences that help staff feel connected, supported, and proud of their environment.

In this dual-function role, you’ll be responsible for both maintaining a high-functioning office and helping to execute events of all sizes, from marquee celebrations to cohort happy hours. You’ll support daily operations, collaborate cross-functionally with IT, Facilities, and Concierge, and deliver service with a can-do, hospitality-driven approach.

Key Responsibilities Include:

Supporting office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchensCoordinating basic maintenance and repairs with internal teams and external vendors; reporting and tracking issuesManaging supply inventories and placing orders for office, kitchen, and meeting materialsAssisting with mail/package handling, shipping coordination, and courier managementCoordinating catering and room setup for internal meetings and small eventsSupporting execution of events of all sizes—from large-scale celebrations to internal meetings and small gatheringsAssisting with event logistics such as RSVPs, vendor coordination, communications, room setup, and signageSupporting pre-event and post-event communications and materials, including invitations and feedback surveysHelping with budget tracking, invoice processing, and vendor managementActing as day-of onsite support for events, including setup, breakdown, and guest servicePartnering with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiencesMaintaining office digital signage and respective office calendarsFlexing across responsibilities as needed to support team priorities or during peak periods

 

Concierge Responsibilities Include:

Acting as the first point of contact for clients, visitors, and staff, setting the tone for the overall office experience in this highly visible roleGreeting visitors professionally, handling guest registration, escorting, and providing visitor information and amenities during their visit.Assisting employees and visitors with navigating office spaces, utilizing the desk reservation system, and facilitating guest IT access (e.g., Wi-Fi, badges).Monitoring the concierge inbox, managing visitor access requests, and printing employee and guest badges while ensuring compliance with security protocols.Triaging and communicating meeting-support requests, such as IT needs or administrative support, to relevant teams for timely execution.

 

You're Good At

Creating warm, welcoming environments with a polished and professional presencePerforming successfully in a fast-paced, intellectually intense, service-oriented environmentInterpreting rules and guidelines flexibly to support the business and align with BCG’s culture and valuesResponding to customer and team needs with a strong service mentality and a sense of urgencyManaging multiple responsibilities with excellent time management and prioritization skillsExercising sound judgment and professionalism, especially during last-minute changes or challengesCollaborating across functions and thriving in a complex, matrixed organizationDemonstrating meticulous attention to detail and completing tasks consistently and accuratelyCommunicating with clarity, confidence, and diplomacy—both written and verbalHandling confidential information with integrity and discretionShowing maturity, poise, and a polished, professional demeanor in all interactionsSupporting and working cooperatively with team members, displaying motivation and enthusiasmTaking initiative, anticipating needs, and contributing ideas for process improvements or enhancementsDisplaying patience and a willingness to teach or clarify team processesEmbracing flexibility and staying composed under pressureRepresenting BCG with a team-first, can-do attitude, and commitment to excellenceDemonstrating strong intellectual curiosity, creativity, and big-picture thinking

What You'll Bring

Bachelor’s degree strongly preferred0–2 years of experience in office operations, events coordination, hospitality, or administrative support—ideally in a professional services or client-facing settingStrong service orientation and attention to detailExcellent organizational and interpersonal skillsAbility to manage logistics and juggle competing priorities with poiseProficiency in Microsoft Office Suite and willingness to learn new systemsAbility to lift/move up to 35 pounds and to work in-office 5 days a weekFlexibility to work overtime as needed, especially during events or high-demand periods

Additional info

City: Philadelphia, PA

Additional Information

 

This role currently requires 5 days a week in office presence. This in-office plan allows for critically important learning, collaboration and networking with our colleagues.

 

Compensation Information:

 

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

 

The base salary range for this role is $54,000-$60,667. 

 

This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

 

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

 

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.

 

All of our plans provide best in class coverage:

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and childrenLow $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugsDental coverage, including up to $5,000 in orthodontia benefitsVision insurance with coverage for both glasses and contact lenses annuallyReimbursement for gym memberships and other fitness activitiesFully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) planPaid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursementGenerous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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