Job Title: Office Services Associate 2

Job Description

The Workplace Experience Coordinator will be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that area. This role involves ensuring daily space readiness to facilitate productivity without friction. The coordinator will proactively identify and solve issues before they become challenges for employees, serving as the 'eyes and ears' of the workplace.

Responsibilities

Provide high-touch support to employees in the workplace, including tools, support information, and wayfinding.Offer a warm welcome to all employees and guests, ensuring a positive and professional first impression.Cultivate and maintain trusted relationships with end users and cross-functional colleagues.Act as the first line of response to user questions, troubleshooting issues and following up as required.Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are equipped and employee-ready.Submit work orders proactively to report repairs, required maintenance, and furniture issues before impacting users.Educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette.Address complaints, questions, concerns, and suggestions from employees, conducting follow-up as necessary.Capture 'voice of the customer' data, both quantitative and qualitative, to assess service needs and share with managers.Follow escalation protocols with knowledge of cross-functional teams’ responsibilities.Identify and escalate process improvement opportunities to management and collaborate on innovative solutions.

Essential Skills

Proficiency in administrative support, office management, and administrative assistance.Exceptional communication skills for interacting with individuals at all levels, including executive-level clients.Strong emotional intelligence and empathy.Detail-oriented, confident self-starter with exceptional organizational skills.Proactive with a 'can do' mentality and the ability to act with minimal information.Demonstrated integrity, accountability, self-awareness, and a strong work ethic.Professional demeanor, projecting an approachable and professional image.

Additional Skills & Qualifications

Experience in office administration.Strong business acumen.

Work Environment

The role involves working in a dynamic workplace environment where interaction with various levels of employees and visitors is frequent. The position demands a professional appearance and demeanor, emphasizing a collaborative and proactive approach to workplace challenges.

Job Type & Location

This is a Contract position based out of Irving, TX.

Pay and Benefits

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Irving,TX.

Application Deadline

This position is anticipated to close on Mar 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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