Job Summary The Office Coordinator at NH Matthews Medical Center plays a key part in daily office operations, ensuring smooth coordination and excellent customer service within a busy healthcare environment. The ideal candidate will be highly organized, skilled in multitasking, and possess strong interpersonal skills to handle diverse responsibilities including lost and found, volunteer services, and budget assistance. Skillsets we look for: + Strong customer service and people skills; compassionate and patient-centered approach + Basic computer proficiency and office organization abilities + Excellent communication, organizational, and multitasking skills + Ability to handle multiple projects simultaneously with creativity and accountability + Trustworthy with high discretion and professionalism Training & Onboarding: + One-week comprehensive onboarding including Infor system training + Hands-on training in lost and found procedures and volunteer services + Meet and collaborate with team members and management Why Join Us? + Opportunity to grow and advance within the organization + Ability to shape and expand the role based on your skills and experiences + Work in a supportive and compassionate environment focused on team success Responsibilities + Manage day-to-day office operations efficiently using Microsoft Office and other software tools + Coordinate lost and found services and assist with volunteer program activities + Support budget tracking and administrative tasks as needed + Deliver outstanding customer service with compassion and professionalism + De-escalate challenging situations with tact and kindness + Maintain discretion, trust, and accountability in handling sensitive information + Collaborate with team members and leadership to support facility goals Qualifications + Education: High School Diploma or GED, required. + Experience: Minimum of two years successful experience in interacting with the public, required. One year experience in a healthcare environment, preferred. + Additional Skills (required): Position requires collaboration across Novant system and in the community as well as significant interaction at very senior levels. Job Opening ID 111351