Job Summary:   Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values. Cross-trained clinical and clerical Position: Coordinates activities of the front office for scheduling patient office visits, procedures, and tests with proficiency and compliance. Inputs patient demographic and insurance information to insure successful processing and payment of claims. Provides secretarial support for physicians and administrative staff. Acts as collaborative member of the clinic team by providing quality patient assistance and service. Manages multi-line phone system. Provides patient education in reference to departmental expectations and provides staff support. Assists with operations of a fast-paced clinic, to include the effective management of clinical systems, human resources, financial and environmental management. Offers support for providers and nursing staff when needed. Assists to ensure continuous patient care through registration and collections. Continually exhibits the ability to work with others for the betterment of customer service and patient care. Additionally, under the direct supervision of licensed Registered Nurses, Advanced Practice Nurses, or the physician, the Office Coordinator performs various duties to assist in the care of patients in accordance with established policies and procedures. These duties include, but are not limited to, patient education, ambulation assistance, toilet assistance, transporting, and patient referrals. Maintains annual skills as set for both clinical and clerical staff.
• Experience:  Prefer one-year experience in a medical office setting. Knowledge of medical terminology and insurance verification desirable. Word processing and computer experience desirable.• Education:  Highschool diploma or equivalent required.