Job Title: Customer Support Specialist
Job Description

We are seeking a dedicated Customer Support Specialist to manage email communications, phone interactions, and order management for our valued customers. This role involves supporting internal sales representatives and occasionally accompanying them to client meetings.

ResponsibilitiesHandle email communication from clients regarding orders and projects.Spend phone time primarily with internal sales representatives and occasionally with clients.Manage customer orders efficiently and accurately.Occasionally accompany Sales Representatives to client meetings.Essential SkillsProficiency in data entry and administrative support.Strong customer service skills.Experience with Microsoft Office, especially Outlook.Effective emailing and phone communication skills.Customer service-oriented approach.Additional Skills & QualificationsExcellent in-person communication skills.Keen attention to detail.Prior experience working with customers is advantageous.Work Environment

The position is based in a small office environment alongside four other Customer Support team members. The General Manager is actively present throughout the day, providing a supportive and collaborative atmosphere. Enjoy great benefits, flexibility for family matters, quarterly bonuses, and fun annual prizes such as TV, smokers, and gift cards.

Pay and Benefits

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sioux Falls,SD.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

\n

\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

\n\n